Shipping policy

Shipping Policy

Last Updated: July 3, 2026

At MIRENSO, we're committed to delivering your order as quickly and safely as possible. Please review our shipping policy before placing your order.

Order Processing

  • Orders are typically processed within 1–3 business days after payment has been successfully received.

  • Orders are processed Monday through Friday, excluding weekends and public holidays.

  • During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Times

Estimated delivery times vary depending on your location:

  • United States: 5–10 business days

  • Canada: 7–12 business days

  • United Kingdom: 5–10 business days

  • Europe: 5–12 business days

  • Australia & New Zealand: 7–15 business days

  • Other International Destinations: 7–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and the shipping method selected.

From time to time, MIRENSO may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation with tracking information, where available, allowing you to monitor your delivery.

Delays

While we strive to deliver orders on time, delays may occur due to:

  • High order volumes

  • Severe weather

  • Customs inspections

  • Carrier delays

  • Public holidays

  • Other events beyond our control

We appreciate your patience if unexpected delays occur.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete shipping address is provided, your order may be delayed, returned, or cancelled. Additional shipping charges may apply if a package must be reshipped.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our customer support through the Contact page as soon as possible. We will work with the shipping carrier to investigate and help resolve the issue.

Customs, Duties & Taxes

For international orders, customs duties, import taxes, and other fees imposed by your country's customs authority are the responsibility of the customer unless otherwise stated at checkout.

MIRENSO is not responsible for delays caused by customs clearance procedures.

Order Changes & Cancellations

If you need to modify or cancel an order, please contact us as soon as possible.

Once an order has been processed or shipped, we may not be able to make changes or cancel it.

Contact Us

If you have any questions regarding shipping, delivery, or your order, please contact us through the Contact page on the MIRENSO website. We're always happy to help.