Privacy policy

Privacy Policy

MIRENSO operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the "Services"). We offer smart technology products, including LED ambient lighting, health wearables, utility gadgets, and automotive accessories. MIRENSO is powered by Shopify, which enables us to provide the Services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, create an account, place an order, or otherwise interact with our Services.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following information:

  • Your name.

  • Billing and shipping addresses.

  • Phone number.

  • Email address.

  • Payment and transaction information.

  • Order history.

  • Account information and preferences.

  • Customer support communications.

  • Device information, including browser type, IP address, and network information.

  • Information about how you use and navigate our website.

How We Collect Your Information

We collect personal information:

  • Directly from you when you place an order, create an account, subscribe to updates, or contact us.

  • Automatically through cookies and similar technologies when you browse our website.

  • From Shopify and trusted service providers who help us process payments, fulfill orders, provide customer support, analyze website performance, and improve our Services.

  • From business partners where permitted by applicable law.

How We Use Your Information

We use your information to:

  • Process and fulfill orders.

  • Ship products and provide order updates.

  • Process returns, refunds, and exchanges.

  • Improve our website and shopping experience.

  • Recommend products that may interest you.

  • Prevent fraud and maintain website security.

  • Respond to customer service requests.

  • Send promotional offers and marketing communications where permitted by law.

  • Comply with legal obligations.

Sharing Your Information

We may share your information with trusted third parties when necessary to operate our business, including:

  • Shopify.

  • Payment processors.

  • Shipping and delivery partners.

  • Fraud prevention and security providers.

  • Analytics providers.

  • Marketing and advertising partners where legally permitted.

We may also disclose information if required by law or in connection with a business transaction such as a merger, acquisition, or sale of assets.

Shopify

Our store is hosted on Shopify. Information you provide may be processed by Shopify to facilitate secure payments, order fulfillment, fraud prevention, website functionality, and customer support.

To learn more about Shopify's privacy practices, please refer to Shopify's Privacy Policy.

Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Keep your shopping cart active.

  • Remember your preferences.

  • Improve website functionality.

  • Analyze website traffic.

  • Personalize your shopping experience.

  • Display relevant advertisements where permitted.

You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our Services are intended for individuals who are legally able to make purchases. We do not knowingly collect personal information from children.

Data Security

We implement reasonable technical and organizational safeguards to help protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders.

  • Provide customer support.

  • Meet legal and tax obligations.

  • Resolve disputes.

  • Enforce our policies.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your personal information.

  • Request a copy of your personal data.

  • Withdraw consent where applicable.

  • Opt out of targeted advertising where permitted by law.

Requests can be submitted through our Contact page.

International Data Transfers

Your information may be processed or stored in countries outside your own. Where required by law, appropriate safeguards will be used to protect your personal information during international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or operational practices. Any updates will be posted on this page together with the revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us through the Contact page available on the MIRENSO website.